Direct Payments and Individual Service Funds
You’re in Charge, We’re Here to Help
Do you have, or are you thinking about, a Direct Payment or Individual Service Fund (ISF)? Direct Payments and ISFs give you choice and control over your care. We’re here to help you use them in a way that works best for you.
If you have a Direct Payment, or are thinking about getting one, you don’t have to manage it alone. We offer free support, and you choose how much help you want from us.
If you choose an ISF, we will work with you to design your care and support in the way you want. You stay in charge of the decisions, and we take care of the rest. You don’t have to be an employer or worry about the paperwork. We fully manage everything, so you can focus on living your life your way.
How can we help you?
If you have a Direct Payment, you can choose how much of the following support you want.
If you have an ISF, all the below are included in our support.
Support planning and brokerage
We can help you get clear on what matters to you, and then make it happen.
Support planning is all about your wants, needs, and goals. We’ll work with you to build a personalised plan. Your plan will support your wellbeing and help you live your way.
Brokerage is about putting that plan into action. We’ll find the support you would like and organise it around your schedule.
Finding and recruiting the right PA for you
If you want a PA we can help you find and recruit one.
Finding a PA – we have a pool of trained and vetted PAs, ready for you to access. We can help match you with the right PA in your area to suit your needs.
PA recruitment – we can support you at every stage of hiring or contracting a PA. This includes:
• Writing the job advert
• Posting the role
• Supporting you during interviews
Whether you need a little help or full support, we’re here for you.
Managing the finances
Our PAMAS team can help you in the following ways:
Making sure your support matches your care plan
Handling all support payments
Managing your budget to keep things on track
Deal with payroll and HMRC responsibilities
Expert guidance
Sometimes support can feel complicated. But you don’t have to do it alone. We’re here to make things simple and clear. You may want help setting up or making sense of paperwork. We can help by:
• Answering your questions
• Explaining your options in plain English
• Helping you feel confident and in control
Get in touch whenever you need a hand. We’re always happy to help.
Learn about your options
Want to know more about Direct Payments or ISFs? Read our handy guides which explain everything you need to know.
Why choose us for Direct Payment support or as your ISF provider?
When you choose us, you’re getting more than just a service. You’re getting a trusted partner who is here for you. Here’s what makes us different:
Personalised Support
We tailor our support to fit your unique situation. Our team will take the time to get to know you and understand your preferences.
Experience and expertise
We have years of experience. That means we can make the process smooth and easy to navigate.
The only trusted provider in Cornwall
We are the only provider of Direct Payment support in Cornwall. As chosen by Adult Social Care.
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