Individual Service Fund Guide

Lady walking through a park with a walking cane and assistance dog.

You stay in control of your support decisions without the admin! You choose an organization to manage your budget and the support you get.

Home Care Guide

Smiley support worker assisting an older lady up the stairs.

Use your budget to access domiciliary care. A professional will help with everyday tasks in your own home. This could be anything from cooking to personal care.

Support Planning and Brokerage

Support worker discussing a support plan with a lady in her living room.

Work with a specialist to create a support plan that’s personal to you. Then sit back while someone arranges the right services and/or support for you.

User Controlled Trust Guide

A group of people discussing care decisions on behalf of someone else.

You give control to a trusted group of people. They will manage your budget and make the decisions about your care.

Direct Payment Guide

A young man stands smiling in a garden of roses, representing independence supported by direct payments.

Get full choice and control with a Direct Payment! You get the money directly into your bank account. And you take full control over arranging and paying for your own support.

🎄 Christmas & New Year Opening Hours 🎄

Our office will be closed from 24 December to 1 January.

During this time, some of our teams will be taking a short break.

SDS Team

Our SDS team will not be working during the closure.
For urgent support, contact:

DIAL Team

Our SDS team will not be working during the closure.
For urgent support, contact:

Our Main Line

Our main phone line remains open every day, except Christmas Day. If you need support on Christmas Day, please contact: 

Our office and all our services will reopen as usual on 2nd January. 

Hospital Discharge

Self-Referral Form